tag:blogger.com,1999:blog-9133703253863123050.post9126778131578683444..comments2024-02-21T03:48:52.674-05:00Comments on Flying Lessons: American Airlines Deceptive - Government Penalty UnfairChristine Negronihttp://www.blogger.com/profile/15190247339367487575noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-9133703253863123050.post-8611263801041558662011-03-02T17:13:04.819-05:002011-03-02T17:13:04.819-05:00They do an amazing job coming up with new and inno...They do an amazing job coming up with new and innovative ways to infuriate their customers. Not only do they charge a fee to redeem a "good as cash" voucher, but they force the customer to go to the airport to use it.Unknownhttps://www.blogger.com/profile/09749976395337412673noreply@blogger.comtag:blogger.com,1999:blog-9133703253863123050.post-28409570987980494242011-03-01T20:49:23.624-05:002011-03-01T20:49:23.624-05:00Surely you do not think that we need to explain EV...Surely you do not think that we need to explain EVERYTHING to our passengers? Are they incapable of reading fine print?<br /><br />As you can see from how we do things at <a href="http://www.thrombyair.com/2010/11/yes-we-do-give-refunds/" rel="nofollow">Thromby Air</a>, credit vouchers can be a lot of fun.<br /><br />(Love you blog, by the way).Robert E. Colihttp://www.thrombyair.comnoreply@blogger.comtag:blogger.com,1999:blog-9133703253863123050.post-27801391064114734302011-03-01T16:00:14.135-05:002011-03-01T16:00:14.135-05:00My wife and I tried to use our "voucher"...My wife and I tried to use our "voucher" for a flight last year and had to go through that rigmarole. Since there was no possible way to redeem it on-line we called AA customer service to use the vouchers and they said to bring them to the counter at the airport in order to exchange for <br />e-tickets. When I went to the airport, the counter agent wouldn't take the vouchers. Many wasted hours and phone calls later we had to mail the vouchers to somewhere in Miami.<br /><br />Prior to that I had used vouchers from other airlines many times, on-line, without any problems. My solution was to stop flying AA for personal travel. Problem solved.Stevenoreply@blogger.comtag:blogger.com,1999:blog-9133703253863123050.post-31990849345840993132011-03-01T13:20:20.969-05:002011-03-01T13:20:20.969-05:00Just another example of government enabling big bu...Just another example of government enabling big business and providing window dressing for "we the people". It really is a rigged game.Chuckhttps://www.blogger.com/profile/07333650444740869984noreply@blogger.com